DTE Energy works with government agencies and community organizations to bring energy and payment assistance to low-income residents.
If you are behind on your energy bill, please contact DTE before your service is subject to shutoff. We will work with you to set up a payment plan or advise you of assistance agencies in your area.
Phone: (800) 477-4747
Home Energy Consultation Website: https://www.newlook.dteenergy.com/wps/wcm/connect/dte-web/home/save-energy/residential/incentives+and+programs/home-energy-consultation
Department of Human Services- State Emergency Relief
This program may help low-income households pay part of their heating or electric bills and
may help keep their utilities in service or have service restored. Anyone can apply for help.
22 Center St.
Ypsilanti, MI 48198
Phone: (734) 481-2000
Hours: Mon-Fri 8am-5pm
Friends in Deed
Friends In Deed has provided utility assistance to residents of Washtenaw County for over three decades. Friends In Deed works with other social service agencies in the community to prevent utility shut off. Not only are families able to keep their water running, lights on and rooms warmed (or cooled depending on the season), they are often able to qualify for a payment plan that allows them to retain a bigger part of their budget for other necessities: food, medical care, clothing, etc.
Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get at least $9.25 toward their bill.You can only use Lifeline for either phone or internet, but not both. To get Lifeline, find a company near you.
SOS Community Services
Through the resource center, we help stretch tight budgets so community members can stay housed by offering a choice food pantry and walk-in services. Families can get assistance with utilities, transportation, personal care items, and housing resources. The SOS Resource Center also is a MiBridges Navigation site so people can get connected to the benefits offered by the DHHS.
The Salvation Army has emergency assistance funds for those who are having difficulties paying their utility bills. Please call for further details.
Ann Arbor Address:
100 Arbana Dr.
Ann Arbor, MI 48103
United Way of Southeast Michigan
Thanks to a partnership with DTE Energy, eligible consumers may qualify for affordable monthly utility payment plans based on total household income through the Low income Self-sufficiency Plan (LSP).
Phone: (844) 211-4994
Hours: Mon, Wed, Fri 9am-5pm