Emergency Hotlines

Mission Statement: to provide protection and service to all.

Ann Arbor Police Department


100 N. Fifth Ave.

Ann Arbor, MI 48105

Front Desk Phone: (734) 794-6920

Anonymous Tip Line: (734) 794-6939

Non-Emergency Phone: (734) 994-2911

Call this number to report any instance of harm to children or vulnerable/disabled adults. Children’s Protective Services and Adult Protective Services investigate allegations of abuse, neglect, or exploitation and provide protection to the vulnerable.

Child/Adult Protective Services

Abuse and Neglect Hotline: (855) 444-3911
Website: https://www.michigan.gov/mdhhs/0,5885,7-339-73971_7119---,00.html

Our crisis services provide a stop-gap for families facing temporary hardships so that the emergency remains just that- temporary. We help families access food, housing resources, and shelter so that they can emerge from a moment of crisis to a place of strength.

Housing Access for Washtenaw County (HAWC)

Phone: (734) 961-1999

Website: www.housingaccess.net

Email: HAWC_Washtenaw@usc.salvationarmy.org

Hotline advocates are available for victims and anyone calling on their behalf to provide crisis intervention, safety planning, information, and referrals to agencies in all 50 states, Puerto Rico and the U.S. Virgin Islands. Assistance is available in English and Spanish with access to more than 170 languages through interpreter services.

National Domestic Violence Hotline

Phone: (800) 799-7233

Website: http://www.thehotline.org

Calling the National Sexual Assault Hotline gives you access to a range of free services including: confidential support from a trained staff member, information about medical concerns and laws in your community, and local resources that can assist with your next steps toward healing and recovery.

National Sexual Assault Telephone Hotline

If you’re thinking about suicide, are worried about a friend or loved one, or would like emotional support, the Lifeline network is available 24/7 across the United States.

National Suicide Prevention Lifeline

National Suicide Prevention Lifeline: 1-800-273-TALK



Nacional de Prevención del Suicidio: 1-888-628-9454


Options for Deaf and Hard of Hearing: 1-800-799-4889


Veterans Crisis Line: 1-800-273-8255 press 1 (or text 838255)


Website: https://suicidepreventionlifeline.org/talk-to-someone-now/

This crisis line is staffed by trained volunteers who will actually listen to someone who is in crisis, and will help with problem-solving and emotional relief. The crisis line is for teenagers, but they will not turn away those who are outside the age of 10-20.

Ozone House

24/7 Crisis Line: (734) 662-2265

Website: www.ozonehouse.org

Mission: The mission of the Department of Public Safety is to provide exceptional police and fire services to safeguard lives and property in our community, while demonstrating the highest standards of leadership, professionalism and integrity, and to serve our community with compassion and dedication while respecting the rights and dignity of all persons.

Pittsfield Police Department


6227 W. Michigan Ave.

Ann Arbor, MI, 48108

Non-emergency phone: (734) 822-4911

This hotline provides emergency information for those who have been exposed to harmful substances.

Poison Control

Phone: (800) 222-1222

Website: www.poison.org

SafeHouse Center offers a domestic violence helpline, but also offers short term counseling, court advocacy, and temporary shelter for victims of domestic violence and sexual assault.

SafeHouse Center

Address: 4100 Clark Rd., Ann Arbor, MI 48105

Lobby Hours: Mon-Fri 9am-5pm

24/7 Helpline: (734) 995-5444

Website: http://www.safehousecenter.org

This hotline assists LGBTQI youth with information as well as a listening ear for when an individual is going through a crisis. This hotline focuses on suicide prevention.

Trevor Helpline

Phone: 1-866-488-7386

Website: www.thetrevorproject.org

United Way 211 provides information and referrals to human services, for everyday needs and times of crisis.

United Way 211

Psychiatric Emergency Services (PES) provides emergency/urgent walk-in evaluation and crisis phone services available 24 hours a day, 7 days a week, for people of all ages. The following services are provided; psychiatric evaluation, treatment recommendations; crisis intervention; screening for inpatient psychiatric hospitalization and mental health and substance abuse treatment referral information.

University of Michigan Psych Emergency Services (PES)

Clinic Address:

University Hospital, 1500 East Medical Center Drive

Ann Arbor, MI 48109
Crisis Line: (734) 936-5900 or (734) 996-4747

We provide mental health services to adults with a severe and persistent mental illness, children with a severe emotional disturbance, and individuals with a developmental disability, residing in the county. To receive services:call Access at 734-544-3050 or 800-440-7548 at any time.

Washtenaw County Community Mental Health

Phone: (734) 544-3050 or (800) 440-7548 (long distance)

Website: https://www.washtenaw.org/839/Community-Mental-Health

Serving a population in excess of 350,000 residents spread across 25 local units of government, the Sheriff's Office focuses on building strong local communities through quality public safety and social justice services for all of Washtenaw County. The Washtenaw County Sheriff's Office is organized within five divisions; Administrative Operations, Community Engagement, Corrections, Emergency Services, and Police Services.

Washtenaw County Office of the Sheriff


2201 Hogback Rd.

Ann Arbor, MI 48105

General Info: (734) 971-8400

Non-emergency phone: (734) 973-4911

Mission Statement: Working in partnership with the community, the members of the Ypsilanti Police Department are dedicated to improving the quality of life and providing a safe environment within the community and the organization.

Ypsilanti Police Department


505 W. Michigan Ave.

Ypsilanti, MI 48197

Non-emergency phone: (734) 483-9510

Missing or Inaccurate information?


Please email info@canannarbor.org with suggestions for updates.

This site is designed to provide resources &

program registration for Community Action Network &

Washtenaw County families.

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Community Action Network partners with children, youth, and families

from under-resourced Washtenaw County neighborhoods to create better futures for themselves, and improve the communities in which they live.

Community Action Network | P.O. Box 130076, Ann Arbor, MI 48113

(734) 994-2985 |        (888) 343-4454 |        info@canannarbor.org