Emergency Hotlines

Mission Statement: to provide protection and service to all.

Ann Arbor Police Department


301 E. Huron St., 2nd floor

Ann Arbor, MI 48104

Front Desk Phone: (734) 794-6920

Anonymous Tip Line: (734) 794-6939

Emergency Phone: 911

Non-Emergency Phone: (734) 994-2911

Call this number to report any instance of harm to children or vulnerable/disabled adults. Children’s Protective Services and Adult Protective Services investigate allegations of abuse, neglect, or exploitation and provide protection to the vulnerable.

Child/Adult Protective Services

Abuse and Neglect Hotline: (855) 444-3911
Website: https://www.michigan.gov/mdhhs/0,5885,7-339-73971_7119---,00.html

DrugRehab.com is a web resource provided and funded by Advanced Recovery Systems (ARS). Since 2015, the website has provided researched, fact-based resources for free. Readers can learn about the risks of various substances, the latest approaches to treatment and real stories of recovery on DrugRehab.com.


Get answers to your questions from the admissions team at Advanced Recovery Systems. Our mission is to give people and their families the knowledge, resources and tools they need to overcome addiction. Call our 24-hour hotline to learn about evidence-based treatment options for drug and alcohol addiction, eating disorders and co-occurring mental health disorders. We can connect you with a treatment center and answer your questions about admissions, costs, insurance and other important topics.


Phone: (877) 589-4784

24/7 Hotline: (855) 789-9197

Website: https://www.drugrehab.com/addiction/hotlines/


Our crisis services provide a stop-gap for families facing temporary hardships so that the emergency remains just that- temporary. We help families access food, housing resources, and shelter so that they can emerge from a moment of crisis to a place of strength.

Housing Access for Washtenaw County (HAWC)

Phone: (734) 961-1999

Website: www.housingaccess.net

Email: HAWC_Washtenaw@usc.salvationarmy.org

Hotline advocates are available for victims and anyone calling on their behalf to provide crisis intervention, safety planning, information, and referrals to agencies in all 50 states, Puerto Rico and the U.S. Virgin Islands. Assistance is available in English and Spanish with access to more than 170 languages through interpreter services.

National Domestic Violence Hotline

Phone: (800) 799-7233

Website: http://www.thehotline.org

Calling the National Sexual Assault Hotline gives you access to a range of free services including: confidential support from a trained staff member, information about medical concerns and laws in your community, and local resources that can assist with your next steps toward healing and recovery.

National Sexual Assault Telephone Hotline

If you’re thinking about suicide, are worried about a friend or loved one, or would like emotional support, the Lifeline network is available 24/7 across the United States.

National Suicide Prevention Lifeline

National Suicide Prevention Lifeline:

(800) 273-TALK

((800) 273-8255)


Nacional de Prevención del Suicidio:

(888) 628-9454

Options for Deaf and Hard of Hearing:

(800) 799-4889

Veterans Crisis Line:

(800) 273-8255 press 1 (or text 838255)

Disaster Distress Helpline:

(800) 985-5990 (or text TalkWithUs to 66746)

Website: https://suicidepreventionlifeline.org/talk-to-someone-now/

This crisis line is staffed by trained volunteers who will actually listen to someone who is in crisis, and will help with problem-solving and emotional relief. The crisis line is for teenagers, but they will not turn away those who are outside the age of 10-20.

Ozone House

Phone: (734) 662-2265 

24/7 Crisis Line: (734) 662-2222

Website: www.ozonehouse.org

Mission: The mission of the Department of Public Safety is to provide exceptional police and fire services to safeguard lives and property in our community, while demonstrating the highest standards of leadership, professionalism and integrity, and to serve our community with compassion and dedication while respecting the rights and dignity of all persons.

Pittsfield Police Department


6227 W. Michigan Ave.

Ann Arbor, MI, 48108

Non-emergency Phone: (734) 822-4911

Emergency Phone: 911

Confidential TIP Line: (734) 822-4958

This hotline provides emergency information for those who have been exposed to harmful substances.

Poison Control

Phone: (800) 222-1222

Website: www.poison.org

SafeHouse Center offers a domestic violence helpline, but also offers short term counseling, court advocacy, and temporary shelter for victims of domestic violence and sexual assault.

SafeHouse Center


4100 Clark Rd.

Ann Arbor, MI 48105

Lobby Hours: Mon-Fri 9am-5pm

24/7 Helpline: (734) 995-5444

Website: http://www.safehousecenter.org

This hotline assists LGBTQI youth with information as well as a listening ear for when an individual is going through a crisis. This hotline focuses on suicide prevention.

Trevor Helpline

Phone: (866) 488-7386

Website: www.thetrevorproject.org

United Way 211 provides information and referrals to human services, for everyday needs and times of crisis.

United Way 211

Psychiatric Emergency Services (PES) provides emergency/urgent walk-in evaluation and crisis phone services available 24 hours a day, 7 days a week, for people of all ages. The following services are provided; psychiatric evaluation, treatment recommendations; crisis intervention; screening for inpatient psychiatric hospitalization and mental health and substance abuse treatment referral information.

University of Michigan Psych Emergency Services (PES)

Clinic Address:

University Hospital

1500 East Medical Center Drive

Ann Arbor, MI 48109
Crisis Line: (734) 936-5900 or (734) 996-4747

We provide mental health services to adults with a severe and persistent mental illness, children with a severe emotional disturbance, and individuals with a developmental disability, residing in the county. To receive services:call Access at 734-544-3050 or 800-440-7548 at any time.

Washtenaw County Community Mental Health


555 Towner

Ypsilanti, MI 48198​

Phone: (734) 544-3050 or (800) 440-7548 (long distance)

Website: https://www.washtenaw.org/839/Community-Mental-Health

Serving a population in excess of 350,000 residents spread across 25 local units of government, the Sheriff's Office focuses on building strong local communities through quality public safety and social justice services for all of Washtenaw County. The Washtenaw County Sheriff's Office is organized within five divisions; Administrative Operations, Community Engagement, Corrections, Emergency Services, and Police Services.

Washtenaw County Office of the Sheriff


2201 Hogback Rd.

Ann Arbor, MI 48105

General Info: (734) 971-8400

Non-emergency Phone: (734) 973-4911

Mission Statement: Working in partnership with the community, the members of the Ypsilanti Police Department are dedicated to improving the quality of life and providing a safe environment within the community and the organization.

Ypsilanti Police Department


505 W. Michigan Ave.

Ypsilanti, MI 48197

Non-emergency phone: (734) 483-9510

Missing or Inaccurate information?


Please email info@canannarbor.org with suggestions for updates.

This site is designed to provide resources &

program registration for Community Action Network &

Washtenaw County families.

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CAN Mission Statement

Community Action Network partners with children, youth, and families from under-resourced Washtenaw County neighborhoods to create better futures for themselves, and improve the communities in which they live.

Tax ID Number: 38-2792610